Call our 24 hr. Dispatch to verify your vehicle’s availability and any special releases that may be needed from Law enforcement.
VEHICLE RETRIEVAL INFORMATION
You will need the following documentation:
Title, registration or rental agreement to prove ownership/agency.
Proof of Current Valid automobile liability Insurance.
Current Valid State issued Drivers license or ID.
A Driver with a Valid Driver License.
If this is inside the stored vehicle, you will be allowed to retrieve it at no charge.
If a person other than the registered owner is retrieving the vehicle, that person will need the following:
1. An official government photo ID and/or a valid driver’s license.
2. A signed and notarized statement from the registered owner granting permission for the named individual to retrieve the vehicle.
3. A photo copy of the registered owner’s official government photo ID.
4. Payment by one of the excepted methods of payment. See Payment Options below.
The vehicle will be delivered to the public right of way. It is important that you bring all necessary equipment to haul your vehicle away if it’s not drivable. You will not be permitted to bring tools with you and work on the vehicle at the tow yard for liability reasons.
What if my car was towed because it was considered abandoned?
When you claim your vehicle, you will be responsible for paying all towing, storage and abandoned filing charges (if applicable) associated with the tow. These fees must be paid prior to the release of your vehicle.
We accept Cash, Visa, MasterCard, Discover and/or American Express.
Money orders, cash advance checks, 3 party checks, etc…. are not acceptable forms of payment.
Release of the vehicle is predicated on payment and providing the appropriate identification and proof of ownership.
Each law enforcement towing contract has different a fee schedule. These fees are not negotiable and are required to be paid prior to the release of your vehicle. This is not our policy – it is the law.